/* Warm ivory, saddle tan, and signature orange. */
:root{--orange:#f37021;--orange-dark:#a83e0a;--ink:#30251e;--muted:#786b60;--line:#e7ded3;--canvas:#f7f4ef;--tan:#dfc5a6;--blue:var(--orange);--navy:#493627}
body{background:var(--canvas);color:var(--ink);font-size:14px;-webkit-font-smoothing:antialiased}
::selection{background:#f9cbaa;color:#30251e}
button,summary,a,input,select,textarea{-webkit-tap-highlight-color:transparent}
button,input,select,textarea{accent-color:var(--orange)}
button:focus-visible,summary:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #b44b10;outline-offset:3px}
.top{background:#eee4d7;color:var(--ink);border-right:1px solid #dfd1bf;box-shadow:none}
.topin{gap:26px}.brandname{color:#38291f;font-size:16px;letter-spacing:-.4px}.role{color:#776350}
.mark{background:#fff8f0;border:1px solid #d8b996;box-shadow:none}.mark img,.auth-logo{filter:grayscale(1) sepia(.7)}
.nav{gap:5px}.nav button{color:#665445;font-size:13px;font-weight:600;border-radius:10px;transition:background .18s,color .18s,box-shadow .18s}
.nav button:hover{background:#f8f2ea;color:#31251b}.nav button.active{background:var(--orange);border-color:var(--orange);color:#2e1707;box-shadow:0 4px 12px #bd55131a;font-weight:750}
.nav #out{border-color:#d6c4af;color:#715b49;background:transparent}
.sidebar-toggle{background:#f7efe5;border-color:#d9c7b2;color:#715640}.request-count-badge{box-shadow:0 0 0 2px #eee4d7}
.wrap{padding:36px;max-width:1800px}.head h1{color:var(--ink);font-weight:750;letter-spacing:-1.1px}.head p,.muted,.sub{color:var(--muted)}
.card{border:1px solid var(--line);box-shadow:0 4px 18px #48311d05;border-radius:16px}
.btn{min-height:40px;display:inline-flex;align-items:center;justify-content:center;gap:8px;font-size:13px;font-weight:650;padding:10px 15px;border-radius:9px;box-shadow:none;transition:background .16s,border-color .16s,transform .16s}
.btn:hover:not(:disabled){transform:translateY(-1px)}
.btn.primary{background:var(--orange);color:#2e1707;border:1px solid var(--orange)}.btn.primary:hover:not(:disabled){background:#e86517;border-color:#e86517}
.btn.secondary{background:#fff;color:#534336;border:1px solid #ddcfc0}.btn.secondary:hover:not(:disabled){background:#faf3e9;border-color:#c6aa8c}
.btn.danger{background:#fff6f3;color:#a02d20;border:1px solid #efd1c9}.btn.danger:hover:not(:disabled){background:#ffe9e3;border-color:#d8a497}
.btn:disabled{opacity:.45;transform:none;cursor:not-allowed}
.field input,.field select,.field textarea,.tools select,.search,.countpick,.dash-tools select{color:var(--ink);border-color:#ddd0c1;background:#fff;border-radius:9px}
.field label{color:#604e3e}.notice{background:#f8eee1;border-color:#ead9c4;color:#745536}.notice strong{color:#5b3c20}
.table{border:1px solid var(--line);box-shadow:none;border-radius:14px}th{background:#f3ede4;color:#78634e;font-size:10px;letter-spacing:.075em;padding:16px 14px}td{color:#4f4237;border-color:#eee7de;padding:15px 14px}tbody tr:hover{background:#fff9f2}
.badge.typepill{background:#f7ebdc;color:#7a4b21;border:1px solid #efddc7;font-weight:600;padding:6px 9px}
.metric{background:#fff;border-top:3px solid var(--tan)}.metric .n{color:var(--ink)}.metric .l{color:var(--muted)}
.dash-icon,.dash-activity-icon{background:#fff0e2;color:var(--orange-dark)}.dashboard h2{color:var(--ink)}.dash-metric{border-top:2px solid #e5cfb7}.dash-metric:first-child{border-top-color:var(--orange)}
.dash-snapshot{background:#e8d5bf;color:#3b2a1b;border:1px solid #dbc0a2}.dash-snapshot h2,.dash-snapshot strong{color:#3b2a1b}.dash-snapshot span{color:#735942}
.dash-link,.dash-rank{color:var(--orange-dark)}.dash-leader-table tbody tr:first-child{background:#fff5e9}
.auth{background:radial-gradient(ellipse at 15% 15%,#efdac3 0,transparent 55%),linear-gradient(130deg,#f7f3ed,#e7cfb2)}.auth .card{border:1px solid #e7d3bd;box-shadow:0 24px 90px #78533518;border-top:4px solid var(--orange)}.logo{color:#392c22}
.modal{background:#2e211b80}.modalbox{border-color:var(--line);box-shadow:0 25px 80px #38261830}.modalbox h2,.modalbox h3{color:var(--ink)}
.topscroll{border-color:var(--line);box-shadow:none;height:13px;z-index:4}.topscroll::-webkit-scrollbar{height:10px}.topscroll::-webkit-scrollbar-thumb{background:#c5a17c}
.lead-table-zoom{color:var(--muted)}.lead-table-zoom button{color:#745232;border-color:#ddcbb6}
html,body,.wrap,.top{scrollbar-color:#c6a786 #f3ece3}
html::-webkit-scrollbar,body::-webkit-scrollbar,.wrap::-webkit-scrollbar,.top::-webkit-scrollbar,html::-webkit-scrollbar-track,body::-webkit-scrollbar-track,.wrap::-webkit-scrollbar-track,.top::-webkit-scrollbar-track{background:#f3ece3}
html::-webkit-scrollbar-thumb,body::-webkit-scrollbar-thumb,.wrap::-webkit-scrollbar-thumb,.top::-webkit-scrollbar-thumb{background:#c6a786;border-color:#f3ece3}

/* A clear hierarchy: create, filter, select, then route. */
.pool-workspace{min-width:0}.pool-head{align-items:center;margin-bottom:25px}.pool-eyebrow{display:block;font-size:10px;font-weight:750;letter-spacing:.19em;color:var(--orange-dark);margin-bottom:9px}.pool-head h1{font-size:34px}.pool-head p{font-size:13px;margin-top:7px}.pool-create{display:flex;gap:10px;flex-shrink:0}.pool-create .btn{min-height:44px;padding:11px 18px}
.pool-controls{border:1px solid var(--line);border-radius:16px;background:#fff;margin-bottom:24px;box-shadow:0 6px 25px #67462505}
.pool-context{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:20px 22px;border-bottom:1px solid #f0e8df}.pool-context>div{display:flex;align-items:baseline;gap:10px;min-width:0;flex-wrap:wrap}.pool-count{font-size:26px;line-height:1;font-weight:750;letter-spacing:-1px;font-variant-numeric:tabular-nums}.pool-caption{color:var(--muted);font-size:12px}.pool-caption span{padding:0 5px;color:#c4ab90}
.pool-filters{display:grid;grid-template-columns:minmax(190px,1.7fr) repeat(2,minmax(140px,1fr)) minmax(105px,.65fr);gap:14px;padding:20px 22px}.pool-filters:not(:has(#divisionFilter)){grid-template-columns:minmax(190px,1.7fr) minmax(140px,1fr) minmax(105px,.65fr)}
.pool-field{display:flex;flex-direction:column;gap:8px;min-width:0}.pool-field>span{font-size:11px;font-weight:650;color:#776451}.pool-field input,.pool-field select,.pool-route-controls select{width:100%;min-width:0;min-height:42px;border:1px solid #e5d9cc;background:#fdfbf8;border-radius:8px;padding:10px 12px;color:var(--ink);font-size:13px;text-overflow:ellipsis}
.pool-field input::placeholder{color:#928474}.pool-field input:focus,.pool-field select:focus,.pool-route-controls select:focus{border-color:#ce8c56}
.pool-selection{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:13px 22px;background:#faf7f2;border-top:1px solid #efe6db;border-bottom:1px solid #efe6db}.pool-selection-summary,.pool-selection-tools{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.pool-selected-count{background:#f0e3d2;color:#65472c;padding:7px 10px;border-radius:6px;font-size:12px;font-weight:700;font-variant-numeric:tabular-nums}
.pool-text-button{border:0;background:transparent;padding:8px 2px;color:#8a4a20;font-size:12px;cursor:pointer}.pool-text-button:disabled{opacity:.4;cursor:not-allowed}
.pool-menu{position:relative}.pool-menu summary{list-style:none;display:flex;align-items:center;justify-content:space-between;gap:14px;cursor:pointer;padding:9px 12px;border:1px solid #e3d6c7;background:white;border-radius:8px;font-size:12px;font-weight:600;color:#65513e;min-height:36px}.pool-menu summary::-webkit-details-marker{display:none}.pool-menu summary:hover,.pool-menu[open]>summary{border-color:#c9a783;background:#fff7ee}.pool-manage summary{border-color:transparent;background:transparent;color:#7f6d5a;font-weight:500}
.pool-menu-panel{position:absolute;right:0;top:calc(100% + 8px);z-index:15;display:flex;flex-direction:column;gap:10px;width:260px;max-width:calc(100vw - 48px);padding:16px;background:#fff;border:1px solid #e3d1bd;border-radius:12px;box-shadow:0 15px 45px #4d341a20}.pool-menu-panel .btn{width:100%;justify-content:flex-start}.pool-menu-label{margin:0;color:#8a7158;font-size:10px;font-weight:700;letter-spacing:.12em}.pool-menu-hint{margin:0;color:#8a7c6e;font-size:11px;line-height:1.5}
.pool-routing{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:24px;padding:20px 22px}.pool-route:only-child{max-width:550px}.pool-route-label{display:block;font-size:9px;letter-spacing:.13em;color:#8a7056;font-weight:750;margin-bottom:9px}.pool-route-controls{display:flex;align-items:center;gap:8px}.pool-route-controls select{flex:1}.pool-route-controls .btn{white-space:nowrap;flex-shrink:0;min-height:42px}.pool-route-controls #assign{background:#f37021;color:#2e1707;border:1px solid #f37021}.pool-route-controls #sendDivision{background:white;color:#735234;border:1px solid #ddc8b1}.pool-guidance{margin:0 22px 15px;color:#8a4a20;font-size:12px}
.pool-workspace .pager{margin:14px 0}.pool-workspace .pager .btn{min-height:34px;padding:7px 12px;font-size:12px}.pool-workspace .rowactions .btn,.pool-workspace .clearPoolStatus{min-height:30px;padding:6px 10px;font-size:11px}.pool-workspace .clearPoolStatus{margin-left:8px}.pool-workspace .rowactions .danger{background:transparent;border-color:transparent;color:#a24b38}.pool-workspace .empty{padding:55px 20px;color:#8a7764;font-size:13px}
@media(min-width:1001px){.top{background:#eee4d7}.wrap{margin-left:236px}.sidebar-collapsed+.wrap{margin-left:76px}}
@media(max-width:1250px){.pool-filters,.pool-filters:not(:has(#divisionFilter)){grid-template-columns:repeat(2,minmax(0,1fr))}.pool-routing{grid-template-columns:1fr;gap:18px}.pool-route:only-child{max-width:none}}
@media(max-width:1000px){.wrap{padding:24px 18px}.top{border-bottom:1px solid #dfd1bf}.nav button{min-height:40px}.pool-head h1{font-size:30px}}
@media(max-width:600px){.wrap{padding:22px 14px}.pool-head{align-items:stretch;gap:18px}.pool-head h1{font-size:29px}.pool-create .btn{flex:1}.pool-context{padding:17px 15px;align-items:flex-start}.pool-context>div{flex-direction:column;gap:7px}.pool-caption{font-size:11px;line-height:1.5}.pool-filters,.pool-filters:not(:has(#divisionFilter)){padding:18px 15px;gap:13px;grid-template-columns:repeat(2,minmax(0,1fr))}.pool-search{grid-column:1/-1}.pool-field input,.pool-field select,.pool-route-controls select{font-size:16px}.pool-selection{padding:13px 15px;align-items:flex-start;flex-direction:column}.pool-selection-tools{width:100%;gap:8px}.pool-selection-tools>.pool-menu{flex:1}.pool-selection-tools .pool-menu-panel{left:0;right:auto;width:240px}.pool-selection-tools>.pool-menu:last-child .pool-menu-panel{left:auto;right:0}.pool-routing{padding:18px 15px}.pool-route-controls{flex-wrap:wrap}.pool-route-controls select{flex-basis:100%}.pool-route-controls .btn{width:100%}.pool-workspace .pager{align-items:flex-start;gap:10px}.pool-workspace .pager .pages{width:100%;justify-content:space-between}.pool-menu summary{font-size:11px;padding:9px;gap:7px}}
@media(prefers-reduced-motion:reduce){.btn,.nav button{transition:none}.btn:hover:not(:disabled){transform:none}}
/* Producer workspaces */
.producer-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:20px 0}.producer-metric{display:flex;flex-direction:column;gap:8px;border:1px solid #e5d8c9;border-radius:14px;padding:18px;background:#fff;min-width:0}.producer-metric>span{font-size:12px;font-weight:700;color:#6b5545}.producer-metric>strong{font-size:30px;line-height:1.15;color:#30251e;overflow-wrap:anywhere}.producer-metric>small{color:#766555;line-height:1.5}.workspace-filters{display:grid;grid-template-columns:2fr 2fr 1fr auto;gap:12px;align-items:end}.workspace-filters .field{min-width:0}.outcome-strip{display:flex;gap:8px;flex-wrap:wrap}.producer-detail{white-space:pre-wrap;overflow-wrap:anywhere}.producer-call{padding:14px;border:1px solid #e5d8c9;border-radius:12px}.production-actions{display:flex;gap:10px;flex-wrap:wrap}.pool-workspace h2{margin-top:0}.pool-workspace+.pool-workspace{margin-top:22px}@media(max-width:900px){.producer-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.workspace-filters{grid-template-columns:1fr 1fr}}@media(max-width:560px){.workspace-filters{grid-template-columns:1fr}.producer-metric{padding:12px}.producer-metric>strong{font-size:24px}}
#workspaceDays{font:inherit;color:#30251e;background:#fff;border:1px solid #e0d0bd;border-radius:10px;padding:10px 30px 10px 12px;margin:0 8px}.producer-metric small{max-width:30ch}.production-actions{margin:16px 0}
/* Private conversations and agent feedback. */
.dm-app{display:grid;grid-template-columns:270px minmax(0,1fr);height:calc(100dvh - 190px);min-height:500px;max-height:900px;background:#fff;border:1px solid #e3d6c7;border-radius:18px;overflow:hidden}.dm-sidebar{padding:20px;background:#f1e9de;border-right:1px solid #e3d6c7;overflow:auto}.dm-sidebar>label{display:block;font-size:12px;font-weight:700;margin-bottom:10px}.dm-sidebar>input{width:100%;padding:11px;border:1px solid #dac6ae;border-radius:10px;background:#fff;margin-bottom:16px;font:inherit}.dm-person{display:flex;align-items:center;gap:10px;width:100%;padding:12px;border:1px solid transparent;background:transparent;border-radius:12px;text-align:left;margin-bottom:6px;color:#403127;cursor:pointer}.dm-person.selected{background:white;border-color:#ed955e;box-shadow:0 4px 12px #48351f08}.dm-person:hover{background:#fff9f3}.dm-person>span:nth-child(2){min-width:0;flex:1}.dm-person strong,.dm-person small{display:block;overflow-wrap:anywhere}.dm-person small{margin-top:4px;color:#786653;font-size:11px}.dm-avatar{display:grid;place-items:center;flex:0 0 36px;height:36px;border-radius:12px;background:#e9d4bc;font-weight:800}.dm-main{display:flex;flex-direction:column;min-width:0;min-height:0}.dm-head{display:flex;gap:7px;align-items:center;flex-wrap:wrap;padding:20px;border-bottom:1px solid #ede3d7}.dm-head strong{width:100%}.dm-head span{font-size:12px;color:#7b6857;flex:1}.dm-messages{flex:1;min-height:0;overflow:auto;padding:24px;display:flex;flex-direction:column;gap:14px;background:#fcfaf7}.dm-message{max-width:80%;align-self:flex-start;background:white;border:1px solid #e9dfd3;padding:12px 16px;border-radius:14px 14px 14px 3px;overflow-wrap:anywhere}.dm-message.mine{align-self:flex-end;background:#fff0e3;border-color:#f2d3b8;border-radius:14px 14px 3px 14px}.dm-message>div{white-space:pre-wrap;line-height:1.55}.dm-message time{display:block;font-size:10px;margin-top:7px;color:#806b58}.dm-compose{display:flex;gap:12px;padding:16px 20px 8px;align-items:flex-end}.dm-compose textarea{flex:1;min-width:0;resize:vertical;max-height:160px;min-height:58px;padding:12px;border:1px solid #ddc9b3;border-radius:12px;font:inherit}.dm-hint{padding:0 20px 14px;margin:0;font-size:11px;color:#7b6857}.dm-empty{margin:auto;padding:32px;text-align:center;max-width:460px}.dm-empty p{line-height:1.6;color:#786653}.dm-empty h2{margin:12px 0}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.feedback-intro{background:linear-gradient(110deg,#f3e4d2,#fff8ef);padding:25px;border:1px solid #e4d1bc;border-radius:16px;margin-bottom:24px}.feedback-intro h2{margin:0 0 8px}.feedback-intro p{margin:0;line-height:1.6;color:#715e4d}.feedback-filters{display:flex;gap:14px;align-items:end;flex-wrap:wrap}.feedback-filters .field{flex:1;min-width:160px;max-width:280px}.feedback-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.feedback-card{background:white;border:1px solid #e4d6c5;border-radius:16px;padding:24px;min-width:0}.feedback-meta{display:flex;gap:12px;justify-content:space-between;align-items:center;font-size:11px;color:#806650}.feedback-card h2{font-size:20px;overflow-wrap:anywhere}.feedback-description,.feedback-response p{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.65}.feedback-card small{color:#826e5a}.feedback-status{border-radius:20px;padding:6px 10px;background:#f1e7dc;color:#644e3d;font-weight:700}.status-planned,.status-reviewing{background:#ffead8;color:#8f400e}.status-completed{background:#e4f0e5;color:#315c38}.status-declined{background:#f4e6e3;color:#815046}.feedback-response{border-left:3px solid #ec792b;background:#fcf7f1;padding:14px;margin:20px 0}.feedback-response strong{font-size:12px}.feedback-response p{margin:8px 0 0}.feedback-empty{padding:45px;text-align:center;grid-column:1/-1;border:1px dashed #d5bda3;border-radius:16px}.chat-direct-link{width:100%;margin-top:14px!important}.dm-person:focus-visible,.dm-compose textarea:focus-visible{outline:2px solid #ab4c0d;outline-offset:3px}@media(max-width:850px){.dm-app{grid-template-columns:220px minmax(0,1fr)}.feedback-grid{grid-template-columns:1fr}}@media(max-width:600px){.dm-app{display:flex;flex-direction:column;height:auto;max-height:none;min-height:650px}.dm-sidebar{border-right:0;border-bottom:1px solid #e3d6c7;max-height:230px;padding:14px}.dm-sidebar #dmPeople{display:flex;gap:8px;overflow-x:auto}.dm-person{width:210px;min-width:210px}.dm-main{min-height:430px}.dm-messages{height:330px;flex:auto;padding:14px}.dm-head{padding:14px}.dm-compose{padding:12px;gap:8px;flex-wrap:wrap}.dm-compose textarea{flex-basis:100%}.dm-compose button{margin-left:auto}.dm-message{max-width:92%}.feedback-card{padding:18px}}